At RYDRR, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our pharmaceutical and food delivery services through our mobile application and website.
1. Information We Collect
• a. Personal Information: Full name, Email address, Phone number, Delivery address, Date of birth (if required for prescriptions).
• b. Health Information: Prescription details, Medical notes or doctor’s instructions (if uploaded).
• c. Payment Information: Credit/debit card details (processed through secure third-party gateways).
• d. Technical and Usage Data: Device type, IP address, operating system, Location data, Order history and preferences.
2. How We Use Your Information
• Process and deliver orders.
• Fulfill prescription requirements securely.
• Provide customer service and support.
• Personalize your user experience.
• Comply with legal and regulatory obligations.
• Improve our services and app functionality.
3. Sharing Your Information
• Licensed pharmacies and partner restaurants.
• Delivery personnel (limited to delivery info).
• Payment processors (for secure transactions).
• Governmental or regulatory bodies, if legally required.
• Third-party vendors (e.g., analytics and support services).
4. Your Consent
• By using our services, you consent to the collection and use of your information as described in this policy.
5. Data Security
• Encryption (in transit and at rest).
• Secure authentication for user accounts.
• Access controls within our systems.
6. Data Retention
• Data is retained as long as your account is active or as necessary to fulfill orders and comply with laws.
7. Regional Compliance
• We comply with general data protection principles recognized in the Caribbean.
8. Your Rights
• Access, correct, delete or withdraw consent related to your data.
9. Changes to This Policy
• Policy updates will be communicated via app or email.
10. Contact Us
• Email: info@rydrrtt.com
• Phone: 257-9377
